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  • Product releases
    • Tenfold UI release notes
      • Tenfold v4.62.1 release notes
        • Tenfold v4.62.0 release notes
          • Tenfold v4.61.0 release notes
            • Tenfold v4.60.0 release notes
              • Tenfold v4.59.0 release notes
                • Tenfold v4.58.0 release notes
                  • Tenfold v4.57.0 release notes
                    • Tenfold v.4.56.0 release notes
                      • Tenfold v4.55.1 release notes
                        • Tenfold v4.54.0 release notes
                          • Tenfold v4.53.0 release notes
                            • Tenfold v4.52.0 release notes
                              • Tenfold v4.51.0 release notes
                                • Tenfold v4.50.0 release notes
                                  • Tenfold v4.49.0 release notes
                                    • Tenfold v4.48.0 release notes
                                      • Tenfold v4.47.0 release notes
                                        • Tenfold v4.46.0 release notes
                                          • Tenfold v4.45.0 release notes
                                            • Tenfold v4.44.0 release notes
                                              • Tenfold v4.43.0 release notes
                                                • Tenfold v4.42.0 release notes
                                                  • Tenfold v4.41.0 release notes
                                                    • Tenfold v4.40.0 release notes
                                                      • Tenfold v4.39.0 release notes
                                                        • Tenfold v4.38.1 release notes
                                                          • Tenfold v4.37.0 release notes
                                                            • Tenfold v4.36.0 release notes
                                                              • Tenfold v4.35.1 release notes
                                                                • Tenfold v4.34.0 release notes
                                                                  • Tenfold v4.33.0 release notes
                                                                    • Tenfold v4.32.0 release notes
                                                                      • Tenfold v4.31.0 release notes
                                                                        • Tenfold v4.30.0 release notes
                                                                          • Tenfold v4.29.1 release notes
                                                                            • Tenfold v4.29.0 release notes
                                                                              • Tenfold v4.28.0 release notes
                                                                                • Tenfold v4.27.3 release notes
                                                                                  • Tenfold v4.27.0 release notes
                                                                                    • Tenfold v4.25.0 release notes
                                                                                      • Tenfold v4.24.0 release notes
                                                                                      • Tenfold Cloud Connect (TCC) release notes
                                                                                        • Tenfold Cloud Connect (TCC) v5.1.0 release notes
                                                                                          • Tenfold Cloud Connect (TCC) v5.0.0 release notes
                                                                                            • Tenfold Cloud Connect (TCC) v3.7.5 release notes
                                                                                              • Tenfold Cloud Connect (TCC) v3.7.4 release notes
                                                                                                • Tenfold Cloud Connect (TCC) v3.7.3 release notes
                                                                                                  • Tenfold Cloud Connect (TCC) v3.7.2 release notes
                                                                                                    • Tenfold Cloud Connect (TCC) v3.7.1 release notes
                                                                                                      • Tenfold Cloud Connect (TCC) v3.7.0 release notes
                                                                                                        • Tenfold Cloud Connect (TCC) v3.6.3 release notes
                                                                                                          • Tenfold Cloud Connect (TCC) v3.6.1 release notes
                                                                                                            • Tenfold Cloud Connect (TCC) v3.6.0 release notes
                                                                                                              • Tenfold Cloud Connect (TCC) v3.5.2 release notes
                                                                                                                • Tenfold Cloud Connect (TCC) v3.5.1 release notes
                                                                                                                  • Tenfold Cloud Connect (TCC) v3.5.0 release notes
                                                                                                                    • Tenfold Cloud Connect (TCC) v3.4.3 release notes
                                                                                                                      • Tenfold Cloud Connect (TCC) v3.4.2 release notes
                                                                                                                        • Tenfold Cloud Connect (TCC) v3.4.1 release notes
                                                                                                                          • Tenfold Cloud Connect (TCC) v3.4.0 release notes
                                                                                                                            • Tenfold Cloud Connect (TCC) v3.3.3 release notes
                                                                                                                              • Tenfold Cloud Connect (TCC) v3.3.2 release notes
                                                                                                                                • Tenfold Cloud Connect (TCC) v3.3.0 release notes
                                                                                                                                  • Tenfold Cloud Connect (TCC) v3.2.4 release notes
                                                                                                                                    • Tenfold Cloud Connect (TCC) v3.2.1 release notes
                                                                                                                                      • Tenfold Cloud Connect (TCC) v3.2.0 release notes
                                                                                                                                        • Tenfold Cloud Connect (TCC) v3.1.3 release notes
                                                                                                                                          • Tenfold Cloud Connect (TCC) v3.1.2 release notes
                                                                                                                                            • Tenfold Cloud Connect (TCC) v3.1.1 release notes
                                                                                                                                              • Tenfold Cloud Connect (TCC) v3.0.2 release notes
                                                                                                                                              • Tenfold Cloud release notes
                                                                                                                                                • Tenfold Cloud v163 release notes
                                                                                                                                                  • Tenfold Cloud v162 release notes
                                                                                                                                                    • Tenfold Cloud v161 release notes
                                                                                                                                                      • Tenfold Cloud v160 release notes
                                                                                                                                                        • Tenfold Cloud v159 release notes
                                                                                                                                                          • Tenfold Cloud v158 release notes
                                                                                                                                                            • Tenfold Cloud v157 release notes
                                                                                                                                                            • Tenfold for Service Cloud Voice release notes
                                                                                                                                                              • Tenfold for Service Cloud Voice v1.4 release notes
                                                                                                                                                                • Tenfold for Service Cloud Voice v1.3 release notes
                                                                                                                                                                • Cloud Connect Server (CCS) release notes
                                                                                                                                                                  • Cloud Connect Server (CCS) v4.6.0 release notes
                                                                                                                                                                    • Cloud Connect Server (CCS) v4.5.2 release notes
                                                                                                                                                                      • Cloud Connect Server (CCS) v4.5.0 release notes
                                                                                                                                                                        • Cloud Connect Server (CCS) v4.4.0 release notes
                                                                                                                                                                          • Cloud Connect Server (CCS) v4.3.2 release notes
                                                                                                                                                                            • Cloud Connect Server (CCS) v4.3.0 release notes
                                                                                                                                                                              • Cloud Connect Server (CCS) v4.2.2 release notes
                                                                                                                                                                                • Cloud Connect Server (CCS) v4.2.0 release notes
                                                                                                                                                                                • Cloud Connect Client (CCC) release notes
                                                                                                                                                                                  • Cloud Connect Client (CCC) v2.0.3 release notes
                                                                                                                                                                                    • Cloud Connect Client (CCC) v2.0.4 release notes
                                                                                                                                                                                    • Skype for Business release notes
                                                                                                                                                                                      • Update Tenfold
                                                                                                                                                                                      • Tenfold UI Download Archive (v4.56.0 and earlier)
                                                                                                                                                                                      • Support information for partners and customers
                                                                                                                                                                                        • Manage your Tenfold subscription with the Chargebee Billing Portal
                                                                                                                                                                                          • Subscribe to the Tenfold Status page
                                                                                                                                                                                          • Tenfold Partner Implementation and Support Requests
                                                                                                                                                                                            • View your support tickets
                                                                                                                                                                                            • Submit a support request
                                                                                                                                                                                            • Understand how issue escalation works
                                                                                                                                                                                            • Determine issue cause
                                                                                                                                                                                              • Determine your Cloud Connect Client (CCC) version
                                                                                                                                                                                              • Determine your Cloud Connect Server (CCS) version
                                                                                                                                                                                              • View the Tenfold Status page
                                                                                                                                                                                            • Technical bulletins
                                                                                                                                                                                              • Engineering bulletin: Potential issues with SFDC “Winter ‘22” release
                                                                                                                                                                                              • CRM integrations
                                                                                                                                                                                                • Microsoft Dynamics (Channel Integration Framework - CIF)
                                                                                                                                                                                                  • Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF)
                                                                                                                                                                                                    • Connect Microsoft Dynamics to Tenfold
                                                                                                                                                                                                    • Oracle NetSuite
                                                                                                                                                                                                      • Oracle NetSuite integration guide
                                                                                                                                                                                                        • Save notes to a contact record in NetSuite
                                                                                                                                                                                                          • Oracle NetSuite Tenfold Dashboard CRM settings
                                                                                                                                                                                                        • Outreach
                                                                                                                                                                                                          • Use Data Memorialization with Outreach
                                                                                                                                                                                                        • Salesforce OpenCTI
                                                                                                                                                                                                          • Salesforce Integration Guide
                                                                                                                                                                                                            • Create a Tenfold Reporting Dashboard inside Salesforce.com (SFDC)
                                                                                                                                                                                                              • Display Tenfold Analytics tab in Salesforce
                                                                                                                                                                                                                • Install the embedded UI for Salesforce OpenCTI
                                                                                                                                                                                                                  • View Salesforce API limits
                                                                                                                                                                                                                  • Synchronize Salesforce fields with Tenfold
                                                                                                                                                                                                                  • Find out how Tenfold logs Salesforce calls
                                                                                                                                                                                                                    • Resolve the issue when records won't open and CTDs show Disabled in Salesforce sandbox
                                                                                                                                                                                                                    • ServiceNow (OpenFrame)
                                                                                                                                                                                                                      • ServiceNow IT Service Management (ITSM) Integration Guide
                                                                                                                                                                                                                        • ServiceNow Integration Guide
                                                                                                                                                                                                                          • Uninstall Tenfold for ServiceNow
                                                                                                                                                                                                                          • Other ServiceNow procedures
                                                                                                                                                                                                                            • Customize views in ServiceNow
                                                                                                                                                                                                                            • Enable the phone calls list for a user in ServiceNow
                                                                                                                                                                                                                            • Find the CRM id for a given ServiceNow entity (user, contact, phone call)
                                                                                                                                                                                                                            • Install plugins for ServiceNow
                                                                                                                                                                                                                            • Resolve ServiceNow integration permission errors
                                                                                                                                                                                                                        • SugarCRM (Non-Embedded)
                                                                                                                                                                                                                          • SugarCRM integration guide
                                                                                                                                                                                                                            • Perform Tenfold end user tasks in SugarCRM
                                                                                                                                                                                                                              • Connect SugarCRM with Tenfold
                                                                                                                                                                                                                                • Use Tenfold Dashboard Advanced Options with SugarCRM
                                                                                                                                                                                                                                • Disable SkypeOut in SugarCRM
                                                                                                                                                                                                                                • Zendesk Embedded
                                                                                                                                                                                                                                  • Install the Tenfold Embedded Application for Zendesk
                                                                                                                                                                                                                                    • Zendesk Integration Guide
                                                                                                                                                                                                                                    • Bullhorn (Non-embedded)
                                                                                                                                                                                                                                      • Configure the Tenfold integration for Bullhorn
                                                                                                                                                                                                                                        • Tenfold for Bullhorn user guide
                                                                                                                                                                                                                                      • Phone system (PBX) integrations
                                                                                                                                                                                                                                        • 3CX
                                                                                                                                                                                                                                          • Supported versions of 3CX
                                                                                                                                                                                                                                          • Asterisk
                                                                                                                                                                                                                                            • Supported and unsupported Asterisk versions
                                                                                                                                                                                                                                              • No call recordings when using Click to Dial for Asterisk
                                                                                                                                                                                                                                                • Configure a multi-tenant Asterisk server to integrate with Tenfold
                                                                                                                                                                                                                                                  • Cannot connect to Asterisk-based phone system
                                                                                                                                                                                                                                                    • Install the Tenfold Asterisk Binary Connector
                                                                                                                                                                                                                                                      • Asterisk Integration Setup Guide
                                                                                                                                                                                                                                                      • Avaya AES
                                                                                                                                                                                                                                                        • Avaya AES TCC integration guide
                                                                                                                                                                                                                                                        • Broadsoft
                                                                                                                                                                                                                                                          • Configure Broadsoft authentication for Tenfold
                                                                                                                                                                                                                                                          • Cisco Finesse
                                                                                                                                                                                                                                                            • Cisco Finesse TCC integration guide
                                                                                                                                                                                                                                                            • Cisco UCM
                                                                                                                                                                                                                                                              • Cisco UCM TCC integration guide
                                                                                                                                                                                                                                                              • Digium Switchvox
                                                                                                                                                                                                                                                                • Set up Click to Dial for Digium Switchvox
                                                                                                                                                                                                                                                              • Genesys Pure Engage
                                                                                                                                                                                                                                                                • Genesys Engage TCC integration guide
                                                                                                                                                                                                                                                                • Mitel/Shoretel
                                                                                                                                                                                                                                                                  • Which Versions of Mitel/ShoreTel Are Supported?
                                                                                                                                                                                                                                                                • Nextiva
                                                                                                                                                                                                                                                                  • Enable Click to Dial for Nextiva Softphone
                                                                                                                                                                                                                                                                  • Integrate your Nextiva phone system with Tenfold Dashboard
                                                                                                                                                                                                                                                                  • Find users' Nextiva device IDs
                                                                                                                                                                                                                                                                  • Click to Dial extensions checklist for Nextiva
                                                                                                                                                                                                                                                                • RingCentral MVP (formerly Office)
                                                                                                                                                                                                                                                                  • Set up Presence on RingCentral Office
                                                                                                                                                                                                                                                                  • RingCentral Office Integration
                                                                                                                                                                                                                                                                    • Implement RingCentral Webhook subscription
                                                                                                                                                                                                                                                                      • Resolve Click to Dial issues with RingCentral Office
                                                                                                                                                                                                                                                                      • Yealink
                                                                                                                                                                                                                                                                        • Configure Yealink Deskphone with Tenfold
                                                                                                                                                                                                                                                                        • Yeastar
                                                                                                                                                                                                                                                                          • Connect with the Yeastar MyPBX Integration
                                                                                                                                                                                                                                                                      • Tenfold applications
                                                                                                                                                                                                                                                                        • Chrome Extension Application/UI
                                                                                                                                                                                                                                                                          • Understand the Chrome Extension features
                                                                                                                                                                                                                                                                            • Install and update the Tenfold Chrome Extension (v4 Update) Floating UI
                                                                                                                                                                                                                                                                              • Manually install Click to Dial and Chrome Extension (v4.28.0+)
                                                                                                                                                                                                                                                                                • Update the Chrome Extension manually
                                                                                                                                                                                                                                                                                • Reassign a call in Call History
                                                                                                                                                                                                                                                                                • Match a phone number with CRM records
                                                                                                                                                                                                                                                                                  • Search for and create a new record in Chrome Extension
                                                                                                                                                                                                                                                                                  • Unassign a phone number from a CRM record
                                                                                                                                                                                                                                                                                  • Troubleshoot the Tenfold Chrome Extension
                                                                                                                                                                                                                                                                                  • Chrome Extension Application/UI (Legacy)
                                                                                                                                                                                                                                                                                    • Understand the features in the Floating UI Legacy Chrome Extension
                                                                                                                                                                                                                                                                                      • Install the Chrome Extension (Legacy) Floating UI
                                                                                                                                                                                                                                                                                        • Reassign calls in the Floating UI (Legacy)
                                                                                                                                                                                                                                                                                          • Match a phone number with CRM records in the Floating UI (Legacy)
                                                                                                                                                                                                                                                                                            • Expand and collapse the Floating UI
                                                                                                                                                                                                                                                                                              • Features (Legacy Chrome Extension)
                                                                                                                                                                                                                                                                                                • Notes Setup (Legacy Floating UI)
                                                                                                                                                                                                                                                                                                  • Cases and opportunities in Tenfold (Legacy)
                                                                                                                                                                                                                                                                                                    • Create Record Buttons (Legacy)
                                                                                                                                                                                                                                                                                                      • Default Floating UI Mode (legacy, deprecated)
                                                                                                                                                                                                                                                                                                    • Desktop Application/UI
                                                                                                                                                                                                                                                                                                      • Change your display language in the Desktop app
                                                                                                                                                                                                                                                                                                      • Configure the Tenfold UI to autostart on Windows and Mac
                                                                                                                                                                                                                                                                                                        • Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
                                                                                                                                                                                                                                                                                                          • Match a phone number with CRM records in the Tenfold Desktop UI
                                                                                                                                                                                                                                                                                                            • Reassign calls in Tenfold Desktop UI
                                                                                                                                                                                                                                                                                                              • Swap between calls in the Tenfold UI
                                                                                                                                                                                                                                                                                                              • Use notes in the Desktop Application
                                                                                                                                                                                                                                                                                                              • Click to Dial Application Extension
                                                                                                                                                                                                                                                                                                                • Enable Click to Dial on new Polycom firmware
                                                                                                                                                                                                                                                                                                                • Implement Tenfold Click to Dial tags in a custom web app
                                                                                                                                                                                                                                                                                                                  • Use Click to Dial with Tenfold
                                                                                                                                                                                                                                                                                                                    • Troubleshoot Click to Dial
                                                                                                                                                                                                                                                                                                                    • Cloud Connect Server
                                                                                                                                                                                                                                                                                                                      • Cloud Connect Server (CCS) Integration Guide - v4.0.x
                                                                                                                                                                                                                                                                                                                        • Cloud Connect Server (CCS) troubleshooting checklist
                                                                                                                                                                                                                                                                                                                          • Cloud Connect Server (CCS) hardware and network specifications
                                                                                                                                                                                                                                                                                                                            • Schedule Cloud Connect Server service restarts using Windows Task Scheduler
                                                                                                                                                                                                                                                                                                                              • Refresh your Tenfold License
                                                                                                                                                                                                                                                                                                                              • Configure failover for Cloud Connect Server (CCS)
                                                                                                                                                                                                                                                                                                                                • Install and administer Cloud Connect Server v3.1
                                                                                                                                                                                                                                                                                                                                  • Troubleshoot Cloud Connect Server (CCS)
                                                                                                                                                                                                                                                                                                                                  • Tenfold Cloud Connect
                                                                                                                                                                                                                                                                                                                                    • Tenfold Cloud Connect (TCC) hardware and network requirements
                                                                                                                                                                                                                                                                                                                                      • Install or upgrade Tenfold Cloud Connect (TCC) for Red Hat Linux
                                                                                                                                                                                                                                                                                                                                        • Install Tenfold Cloud Connect (TCC) for Windows
                                                                                                                                                                                                                                                                                                                                        • Troubleshoot Tenfold Cloud Connect (TCC)
                                                                                                                                                                                                                                                                                                                                        • Troubleshooting
                                                                                                                                                                                                                                                                                                                                          • Tenfold Services IP Address/Domain Allow-list
                                                                                                                                                                                                                                                                                                                                            • Log in and out of Tenfold
                                                                                                                                                                                                                                                                                                                                              • Disable Google Chat calling
                                                                                                                                                                                                                                                                                                                                                • Click to Dial test reference
                                                                                                                                                                                                                                                                                                                                                  • Use OfficeServ to check for call activity with Samsung PBX
                                                                                                                                                                                                                                                                                                                                                  • Find out how Talk Time works
                                                                                                                                                                                                                                                                                                                                              • Tenfold Dashboard
                                                                                                                                                                                                                                                                                                                                                • Users
                                                                                                                                                                                                                                                                                                                                                  • Understand the one-to-one extension rule
                                                                                                                                                                                                                                                                                                                                                    • Add and remove admins
                                                                                                                                                                                                                                                                                                                                                      • Assign user extensions
                                                                                                                                                                                                                                                                                                                                                        • Manage users
                                                                                                                                                                                                                                                                                                                                                          • Change a user’s password
                                                                                                                                                                                                                                                                                                                                                            • Set or reset your Tenfold Dashboard password
                                                                                                                                                                                                                                                                                                                                                            • Download user information from Tenfold Dashboard
                                                                                                                                                                                                                                                                                                                                                            • Edit your profile
                                                                                                                                                                                                                                                                                                                                                          • Company Settings
                                                                                                                                                                                                                                                                                                                                                            • Configure Cisco Deskphone
                                                                                                                                                                                                                                                                                                                                                              • Configure Polycom Deskphone
                                                                                                                                                                                                                                                                                                                                                                • Configure Company Settings
                                                                                                                                                                                                                                                                                                                                                                  • Configure Click to Dial country codes
                                                                                                                                                                                                                                                                                                                                                                    • Locate and adjust Company Settings: Advanced Settings under Phone System
                                                                                                                                                                                                                                                                                                                                                                      • Locate and adjust Company Settings: Advanced Settings under CRM
                                                                                                                                                                                                                                                                                                                                                                      • Features
                                                                                                                                                                                                                                                                                                                                                                        • Dashboard overview and core features
                                                                                                                                                                                                                                                                                                                                                                          • @Mention
                                                                                                                                                                                                                                                                                                                                                                            • Advanced Click to Dial
                                                                                                                                                                                                                                                                                                                                                                              • Advanced Workflow
                                                                                                                                                                                                                                                                                                                                                                                • Use Launcher to create weblinks
                                                                                                                                                                                                                                                                                                                                                                                  • Configure workflows using Manage Workflows
                                                                                                                                                                                                                                                                                                                                                                                    • Advanced Workflow reference
                                                                                                                                                                                                                                                                                                                                                                                      • Example workflow: Open a URL from the CRM for no-match call events
                                                                                                                                                                                                                                                                                                                                                                                        • Example workflow: Search the CRM for a matching record for multi-match call events
                                                                                                                                                                                                                                                                                                                                                                                          • Example workflow: Open the matching CRM record for single-match call events
                                                                                                                                                                                                                                                                                                                                                                                          • Agent Auto Provision
                                                                                                                                                                                                                                                                                                                                                                                            • Agent Goals
                                                                                                                                                                                                                                                                                                                                                                                              • Agent Status
                                                                                                                                                                                                                                                                                                                                                                                              • Analytics
                                                                                                                                                                                                                                                                                                                                                                                                • Assign Record Parent
                                                                                                                                                                                                                                                                                                                                                                                                  • Attached Data Configurator
                                                                                                                                                                                                                                                                                                                                                                                                    • Audit Logs
                                                                                                                                                                                                                                                                                                                                                                                                      • Cases and opportunities in Tenfold
                                                                                                                                                                                                                                                                                                                                                                                                        • Contextual Matching
                                                                                                                                                                                                                                                                                                                                                                                                          • Create Record Buttons
                                                                                                                                                                                                                                                                                                                                                                                                            • Custom Resources (Related Modules)
                                                                                                                                                                                                                                                                                                                                                                                                            • Custom Search Setup
                                                                                                                                                                                                                                                                                                                                                                                                              • Customize Information Tab (Custom Info Tab)
                                                                                                                                                                                                                                                                                                                                                                                                                • Desktop Notifications
                                                                                                                                                                                                                                                                                                                                                                                                                • Dispositions
                                                                                                                                                                                                                                                                                                                                                                                                                  • Don’t Auto Log Calls
                                                                                                                                                                                                                                                                                                                                                                                                                    • High Velocity Sales (HVS)
                                                                                                                                                                                                                                                                                                                                                                                                                      • Inbound Number (Campaign) Tracking
                                                                                                                                                                                                                                                                                                                                                                                                                        • Launch an Online Meeting
                                                                                                                                                                                                                                                                                                                                                                                                                          • Local Presence
                                                                                                                                                                                                                                                                                                                                                                                                                            • Log Unmatched Calls to CRM
                                                                                                                                                                                                                                                                                                                                                                                                                              • Natural Language Processor
                                                                                                                                                                                                                                                                                                                                                                                                                                • Notes Setup
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Omni-Channel
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Open Landing Page
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Search Result Infosets
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Single Sign-on (SSO)
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Set up an AD FS server and configure SSO
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Configure Tenfold to use Google as an identity provider
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Configure Tenfold to use Okta as an identity provider utilizing SAML
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Configure Tenfold to use Ping Identity as an identity provider
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • SSO with Azure AD
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • SSO with Salesforce
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Single Sign-On (SSO) Tenfold SSL certificate update
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Social Media Lookup
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Sync Users Filtering
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Send SMS
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Configure Tenfold App Default Settings to use a Firebase proxy
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Teams
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Voice Link
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Analytics
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Export the “All Calls” Analytics report
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Display the Tenfold Analytics Tab in Salesforce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Display Analytics on a big-screen TV
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Configure Analytics
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Troubleshooting
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Create a call sequence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Troubleshoot a missing user after synchronizing users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Admin
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Perform a social media lookup
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Tenfold Dashboard Admin Guide
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Glossary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • FAQ
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          print
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          •  Tenfold Documentation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Phone system (PBX) integrations
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • 32-bit Windows

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Last modified: 12/01/2021
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