Tenfold v4.58.0 release notes
Released 24 August, 2021
For the latest release notes, see Tenfold UI release notes.
For downloads for Tenfold UI 4.56 and earlier, see Tenfold UI Download Archive (v4.56.0 and earlier).
For instructions on updating, see Update Tenfold.
Desktop App
For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
Salesforce Embedded UI (OpenCTI)
Microsoft Dynamics Embedded UI
See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)
Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v4.58.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
ServiceNow Embedded UI
See Install the Tenfold UI for ServiceNow OpenFrame
Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v4.58.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Zendesk Embedded UI
See Install the Tenfold Embedded Application for Zendesk
Latest Version: https://app.tenfold.com/zendesk.html
Version-controlled: https://app.tenfold.com/v4.58.0/zendesk.html
Chrome Extensions
Tenfold Full UI Chrome Extension
Tenfold Full UI Chrome Extension - Current Chrome Web Store-approved version
Direct download: Full UI Chrome Extension - Requires manual installation (side-loading)
Click to Dial (CTD) Chrome Extension
Click to Dial extension - Current Chrome Web Store-approved version
Direct download: Click to Dial Extension - Requires manual installation (side-loading)
General improvements
REQ-226: Fixes an issue with some missing translated text in the UI.
TF-11752: Fixes an issue where logging out would take some users back to the platform login view opposed to the phone system login view.
Integration-specific improvements
Genesys PureEngage:
REQ-81: Adds functionality which allows users to log in to Tenfold using SSO so that they no longer need to provide their Agent ID and password.