Manage your Tenfold subscription with the Chargebee Billing Portal
Important
The following steps only apply to billing administrators. If you are not a billing administrator, the following steps will not work for your user account.
Access the Tenfold Billing Portal for the first time
Access the billing portal at this location: https://tenfold.chargebeeportal.com/
After clicking the link, you will be redirected to the portal landing page (see image below). You will need to enter the email of the primary billing admin on your account. If you do not know the primary billing admin email, please reach out to support@tenfold.com
Upon entering the email for the primary billing admin, that individual (or group) will receive a one-time passcode (OTP) in their inbox. Please enter the OTP in the box provided.
Billing Portal Landing Page:
Enter your OTP
After entering the OTP, you will now be able to access the billing portal. In the billing portal, you have 4 main options:
Account Information
Billing & Shipping Addresses
Payment Methods
Billing History
Chargebee Billing Portal options
Account Information
Under account information, you can change your billing portal login credentials. See image below:
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Billing & Shipping Address
Enter the individual who is the recipient of the invoice and the corresponding address for billing. This will be reflected on your account going forward.
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Payment Methods
Here you can add your credit card details for quick payments.
Please note that your credit card information is secure and we take this very seriously. Tenfold leverages Stripe as our payment gateway in order to securely protect and process any payments.
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Billing History
Under Billing History, you will be presented with a list of all invoices. You can view and download the entire history of invoices here.
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