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Tenfold Cloud Connect (TCC) v3.3.2 release notes

Administrative improvements

  • Enhanced Logging during extension monitoring initialization.

General improvements

  • Added support for custom call attached data.

  • Ensure TCC is able to safely reconnect to CCM without initiating separate threads (CPU spike mitigation here).

Phone system-specific improvements

Avaya AES

  • Resolved an issue that caused sequential blind transfers to not fail.

  • Added ability to report on Agent ID in call attached data.

Cisco UCM

  • General fixes.

Genesys

  • Redact User Credentials from Logs.

  • Resolved an issue that prevented agent login.

  • Added the ability to configure the timeout when retrieving data from the PBX.

  • Added ability to configure the Genesys config server application name instead of using 'Default'.