Tenfold v4.28.0 release notes
Release date: April 30, 2020
This release includes the following changes:
UI Improvements and bug fixes
Tenfold app switching between tabs during call transfer.
Fix for SSO login issues.
Fix for Notes do not wrap when typing a long note.
General UI appearance improvements.
Fix for Javascript error when opening the Desktop app.
Fix for call duration changing in Call History for outbound calls.
User experience improvements
Performance improvements when switching between multiple tabs.
Addition of infinite scroll in Call History.
Chrome Extension fixes
New version of Chrome extension available (same look and feel as OpenCTI and Desktop).
Fix for switching to Actions tab on multi-match call.
General UI appearance improvements.
Blank white box appears when clicking on Tenfold icon.
Files opened in browser display in Chrome Extension and not in main page.
Add logout button to Click to Dial Chrome Extension.
Support for whitelist/blacklist in Click to Dial Chrome Extension.
Fixes for phone number matching for Click to Dial.
Integration-specific improvements
Salesforce OpenCTI
Fix for Click to Dial not working in v4.27.3.
Cursor in Notes field jumps back to the beginning of the note when a call is ended.
Skype for Business/Salesforce OpenCTI: Fix for Click to Dial from Salesforce pages.
Salesforce High Velocity Sales: Fixes related to changes Salesforce made in their Spring 2020 release.
Addition of scroll bar for agent status.
Fix for Click to Dial to single match to record.
SugarCRM
Fix for alignment issue when editing in Info tab.
Oracle NetSuite
Partial number being saved in CRM when using Click to Dial Chrome Extension.
Zendesk
Fix for Click to Dial context.