Tenfold v4.59.0 release notes
Released 7 September, 2021
For the latest release notes, see Tenfold UI release notes.
For downloads for Tenfold UI 4.56 and earlier, see Tenfold UI Download Archive (v4.56.0 and earlier).
For instructions on updating, see Update Tenfold.
Desktop App
For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
Salesforce Embedded UI (OpenCTI)
Microsoft Dynamics Embedded UI
See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)
Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v4.59.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
ServiceNow Embedded UI
See Install the Tenfold UI for ServiceNow OpenFrame
Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v4.59.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Zendesk Embedded UI
See Install the Tenfold Embedded Application for Zendesk
Latest Version: https://app.tenfold.com/zendesk.html
Version-controlled: https://app.tenfold.com/v4.59.0/zendesk.html
Chrome Extensions
Tenfold Full UI Chrome Extension
Tenfold Full UI Chrome Extension: Current Chrome Web Store-approved version
Direct download: Chrome Extension (Full UI) Requires manual installation (side-loading)
Click to Dial (CTD) Chrome Extension
Click to Dial extension : Current Chrome Web Store-approved version
Direct download: Click to Dial Extension: Requires manual installation (side-loading)
General improvements
REQ-177: Adds the ability for users to create a new record in a multi-match scenario when none of the suggested matches is a true match for the caller.
REQ-199: Adds UI support for Swedish, Danish and Dutch languages.
SUS-1065: Fixes data handling issues in the Custom Info tab.
SUS-1332: Fixes an issue which allows data to display correctly on the Info tab for single-match and multi-match scenarios during outbound calls.
TF-11840: Improves the user login experience by appropriately focusing on password and email fields.
TF-11927: Fixes the Info tab so it populates with the correct information after the user assigns a record for a multi-match call.
TF-11962: Removes the "Upload Profile Picture" option as this feature is not currently available.
TF-11972: Adds a new property (
disableDefaultBehavior
) to theonClickCreate
trigger in Advanced Workflow which allows opening a URL form in the browser instead of the default "Create New Record" form in the Tenfold UI.Example:
{ "type" : "onClickCreateRecord", "action" : { "type" : "openCustomUrl", "urlTemplate" : "https://www.tenfold.com" //replace this URL with your custom URL form }, "disableDefaultBehavior" : true, //new property "id" : "", "_teams" : [], "roles" : [ "user", "admin" ] }
Integration-specific improvements
Bullhorn
TF-11798: Fixes an issue which prevented data fields from displaying on the Info tab.
Outreach
TF-12076: Disables Click to Dial for a defined block of numbers on the outreach.io domain.