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Enable Click to Dial for Nextiva Softphone

  1. Log in to Nextiva as an admin user.

  2. Click Users.

    screencapture-31.png

  3. Click Search, leaving the search field empty unless you know the user you are looking for.

    screencapture-29.png

  4. Click Edit next to the affected user.

    screencapture-30.png

  5. Click on “Call Control” on the left side, and select “Shared Call Appearance” in the bottom right.

    screencapture-28.png

  6. Click the first check-box “Alert all Appearances for click-to-dial calls” and click Okay.

    screencapture-27.png
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