Tenfold v4.33.0 release notes
Released date: August 25, 2020
This release includes the following changes:
UI Improvements and bug fixes
Force hangup should not be visible while call is on hold.
User experience improvements
Tenfold Dashboard: Fix for inability to enable Advanced Call Control feature
Tenfold Dashboard: Update links on Troubleshooting tab
Tenfold Dashboard: Fix for inability to delete Agent ID from User profile
General stability
Tenfold Cloud platform improvements
Integration-specific improvements
Salesforce OpenCTI
Support context match feature in Salesforce OpenCTI.
Fix for context match widget showing for non-supported pages.
Add Context Match support for Case and Opportunity pages.
MS Dynamics
Fix Click to Dial "smart match" when calls initiated from phone call records.
Fix for create new account from "Assign Record Parent" mode.
Cisco Finesse
Added phone login screen for Cisco Finesse users.
TCC
Fix for receiving events from all versions of TCC.