Tenfold Cloud Connect (TCC) v3.7.0 release notes
Released 31 August, 2021
Tenfold Cloud Connect (TCC) hardware and network requirements
Important
TCC v3.7.0 is not certified for the following PBX systems:
Avaya AES
Genesys
General improvements
TF-11845: Fixes an issue with message logging.
Phone system-specific improvements
Cisco Finesse
SUS-1296: Fixes an issue where custom dial rules were ignored when calls were transferred to external lines.
SUS-1297: Fixes an issue with TCC which blocked some users from logging in using the second Tenfold screen after logging in via SSO.
Cisco UCM
TF-10276: Fixes an issue so that agents stay in the call when an external caller leaves a conference call.
TF-10277: Fixes an issue where an external caller leaving a call with two agents resulted in an active call remaining on the agents' softphones, along with an inaccurate call status in Tenfold.