Tenfold Cloud v163 release notes
Released 16 November, 2021
NOTE: These release notes apply to the shared cloud environment. For Tenfold Cloud Connect (TCC) information, see Tenfold Cloud Connect (TCC) release notes.
Integration-specific improvements
Salesforce
SUS-1096: Fixes an issue to allow a call at any time (not just at the scheduled time) on the day of a scheduled followup task to fulfill the requirement for completing that task. After the call is complete, the task displays as complete.
SUS-1270: Adds the ability to filter the users added to Tenfold Teams during syncing with Salesforce.
SUS-1371: Fixes an issues with HVS which caused team-based dispositions to appear blank although the values were configured in the database.
Phone system-specific improvements
RingCentral MVP
TF-12420: Adds API support for the ability to start, pause, and resume call recordings; makes the call recording button visible.
The button pulses when a recording is in progress:
TF-12614: Fixes an issue which opened the URL for platform.ringcentral instead of login.ringcentral from the Dashboard from the Change production link.