Tenfold Cloud Connect (TCC) v3.6.0 release notes
Phone system-specific improvements
Avaya AES
Added the ability to include UCID information even when not configured in call attached data.
Added the ability to send a hangup event during diverted calls.
Added the ability for an extension to be monitored by more than one DMCC session and TCC instance.
Resolved an issue that caused call controls to fail after attempting to transfer to an invalid number.
Implemented solution to have TCC attempt to get IVR data 3 times with a 5-second timeout.
Resolved an issue that caused blind transfers to still show as active calls for the first agent.