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Tenfold v4.49.0 release notes

Released 20 April, 2021

This release includes the following changes:

UI Improvements and bug fixes

  • Resolved issue with Attach URL in transfer tab adding incorrect URL prefix after deleting word in field.

  • Resolved issue with the Records button not showing with a default width.

  • Resolved issue with uploading and removing profile picture from desktop app.

  • Resolved issue with calendar button not showing follow up details after using NLP to schedule a follow up task.

  • Resolved issue with notes of follow up tasks being cropped in the activity tab.

  • Resolved issue where long team names overlapped UI in the Edit Configuration feature page.

  • Resolved issue where 500 errors were appearing when pulling attached data to custom info tab.

  • Added the ability to enable Desktop notifications for Hosted UIs when also using CTD extension.

  • Added Advanced Workflow action type “sendRequest”.

User experience improvements

  • Adjusted date picker to use selected time format.

  • Improved notes section expanding when length exceeds default space.

Integration-specific improvements

ServiceNow

  • Resolved issue with handling dates from incidents and cases displaying incorrectly in Tenfold UI.

  • Resolved issue with creating new interactions.

Cisco Finesse

  • Resolved issue where Agent status bar was not displaying correctly.