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Single Sign-On (SSO) Tenfold SSL certificate update

Important

If the identity provider used by a customer does not support validation of SAML assertions sent by the Service Provider, or if it's not being used, these changes are unnecessary.

Update SSO settings

  1. Navigate to https://dashboard.tenfold.com/ and then click Single Sign-On under Core Features.

  2. Click Download Tenfold Metadata.

    ClickButton.png

    A file called Tenfold Metadata.xml is downloaded.

  3. If the customer's identity provider supports uploading metadata, then it's just a matter of uploading the XML file and saving.

    If not, open the metadata file and you should see something like this:

    Certificate.png

    The customer must copy the content displayed in the picture above and paste it in the relevant field in their Identity Provider. We cannot provide specific instructions as each provider is different, so each customer should delegate these changes to an admin that knows what they're doing.

    Important

    As previously stated, these changes are unnecessary if the Identity Provider is not validating the signature of the SAML requests.

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