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Cloud Connect Server (CCS) v4.3.0 release notes

Resources

Cloud Connect Server Requirements

Cloud Connect Server Integration Guide

Phone system-specific improvements

Avaya AES

  • Resolved issue that caused CCS to continue to poll agent statuses for removed agents.

  • Resolved issue that prevented agent status from updating if there were multiple sites pointed to the same AES instance.

  • Resolved issue that prevented agent status from updating if agent polling was already running before any agents were added.

  • Resolved issue that prevented agents from being removed if the Tenfold Proxy service is running.