Tenfold Cloud v159 release notes
Released 16 September, 2021
NOTE: These release notes apply to the shared cloud environment. For Tenfold Cloud Connect (TCC) information, see Tenfold Cloud Connect (TCC) release notes.
General improvements:
SUS-1316: Fixes an issue so that new team members do not replace existing team members when adding team members in Tenfold Dashboard.
Integration-specific improvements
Bullhorn
TF-11973: Adds support for syncing more than 1000 users from Bullhorn, including users without an email address in the CRM.
Salesforce
TF-11749: Fixes an issue enabling the Tenfold Dashboard to correctly display the connection state.
TF-11847: Fixes an issue so that Einstein Conversation Insights receives the correct speaker channel assignments for the agent and external caller.
Phone system-specific improvements
RingCentral Office (MVP)
RCREQ-151: Adds support for calling through the TELUS Business Connect unified app; allows TELUS Business Contact users to choose either the TELUS Business Connect phone app or the TELUS Business Connect app to place and manage calls.
RCREQ-173: Fixes an issue so the RingCentral Office Option is now distinct from the AT&T option in AT&T Office @ Hand in the Phone System page.