Tenfold UI v5.26.0 release notes
Released 26 April, 2024
For the latest release notes, see Tenfold UI release notes.
For Tenfold UI release notes 4.56 and earlier, see Tenfold UI Download Archive (v4.56.0 and earlier).
For instructions on updating, see Update Tenfold.
Desktop App
For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
Salesforce Embedded UI (OpenCTI)
Microsoft Dynamics Embedded UI
See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)
Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v5,26.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
ServiceNow Embedded UI
See Install the Tenfold UI for ServiceNow OpenFrame
Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v5.26.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Zendesk Embedded UI
See Install the Tenfold Embedded Application for Zendesk
Latest Version: https://app.tenfold.com/zendesk.html
Version-controlled: https://app.tenfold.com/v5.26.0/zendesk.html
Chrome Extensions
Tenfold Full UI Chrome Extension
Tenfold Full UI Chrome Extension: Current Chrome Web Store-approved version
Direct download: Chrome Extension (Full UI) Requires manual installation (side-loading)
Click to Dial (CTD) Chrome Extension
Click to Dial extension : Current Chrome Web Store-approved version
Direct download: Click to Dial Extension: Requires manual installation (side-loading)
General improvements
TFSUS-2288: Added ability to re-order Dispositions by dragging and dropping within the Feature configuration. This is available for both Dispositions and Modern Dispositions features.
TF-19470: When creating a new record from the Tenfold UI, validation will now be displayed when leaving record name blank.
CRM integration-specific improvements
ServiceNow
TF-19499: Fixed an issue where if both Cases and Incidents are selected in the Custom Info Tab feature, only the related one related one should show the value.
Salesforce
TFSUS-2281: Salesforce High-Velocity Sales disposition relabelled as "Sales Engagement".
Phone system specific-improvements
Cisco UCCX/UCCE
TF-19591: Fixed an issue where a user is unable to hang up the child call during a consult.