Tenfold Cloud v5.10.0 release notes
Released 4 August, 2022
NOTE: These release notes apply to the shared cloud environment. For Tenfold Cloud Connect (TCC) information, see Tenfold Cloud Connect (TCC) release notes.
General improvements
SUS-1705: Resolved an issue that caused account admins to be applied all disposition configurations no matter which teams they were assigned to.
SUS-1363: Resolved an issue that caused follow up tasks to only be scheduled if the NLP feature was enabled.
CRM integration-specific improvements
Sugar
SUS-966: Resolved an issue that caused case association and dispositions to be removed if notes were updated.
Salesforce
SUS-1168: Added the ability to create dynamic links using the Advanced Workflow Feature.
Phone system-specific improvements
Cisco UCM
TF-2691: Added failover support.