Released 4 August, 2022
For the latest release notes, see Tenfold UI release notes.
For Tenfold UI release notes 4.56 and earlier, see Tenfold UI Download Archive (v4.56.0 and earlier).
For instructions on updating, see Update Tenfold.
For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
5.10.0 is not officially available for Salesforce OpenCTI. Please reach out to Customer Support if you have a requirement for 5.10.0, otherwise, please use 5.9.0.
See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)
Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v5.10.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
See Install the Tenfold UI for ServiceNow OpenFrame
Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
Version-controlled: https://app.tenfold.com/v5.10.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
See Install the Tenfold Embedded Application for Zendesk
Latest Version: https://app.tenfold.com/zendesk.html
Version-controlled: https://app.tenfold.com/v5.10.0/zendesk.html
Tenfold Full UI Chrome Extension: Current Chrome Web Store-approved version
Direct download: Chrome Extension (Full UI) Requires manual installation (side-loading)
Click to Dial extension : Current Chrome Web Store-approved version
Direct download: Click to Dial Extension: Requires manual installation (side-loading)
SUS-1412: Resolved an issue that caused talk time to display incorrectly in the UI's analytics tab.
SUS-1560: Added the ability to open advanced workflow links in the same web browser tabs.
SUS-1548: Resolved an issue where the custom information tab did not update with a new caller's information.