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Upgrade Tenfold Cloud Connect (TCC) for Windows

  1. Download the TCC Windows installer file.

    NOTE: TCC versions are available in the Downloads section of the individual release pages.

    Example: https://downloads.tenfold.com/app/tcc/tenfold-cloud-connect.5.2.0.exe

  2. Before proceeding, stop the TCC service.

  3. Navigate to the C:\ProgramData\Tenfold\TCC\config.properties file and make a backup copy of the file.

  4. Go to Add or remove programs and uninstall TCC.

  5. Launch the TCC installer file by right-clicking it and selecting Run as administrator.

  6. When the installation completes, go back to C:\ProgramData\Tenfold\TCC and overwrite the newly created config.properties file with your backup file from Step 3.

  7. Open Services and start the TCC service. It will not be running by default.

    TCCWindowsInstallCheckForService.png

  8. Navigate to the logs folder at C:\ProgramData\Tenfold\TCC\logs.

    Check that there is a file called tcc.log. This is the TCC log file.

  9. Open tcc.log with a text editor (like Notepad) to make sure there are no errors and to confirm that the service started successfully.

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