Tenfold Cloud v5.9.1 release notes
Released 7 July, 2022
NOTE: These release notes apply to the shared cloud environment. For Tenfold Cloud Connect (TCC) information, see Tenfold Cloud Connect (TCC) release notes.
General improvements
SUS-1596: Changed the Potential Users tab in the portal to Purchased Users.
SUS-1348: Added the ability to have multiple managers assigned to a team.
REQ-337: Added the ability to configure which tab will open in the UI depending on the match scenario.
NICREQ-314: Resolved an issue that prevented admins who were added for the first time from being able to configure the Automate Resource Creation feature.
NICREQ-119: Added the ability to modify users in bulk in the dashboard. This includes invitations, removals, promotions to admin, and enabling/ disabling.
NICREQ-237: Added the ability to configure the buttons available in the UI from the Tenfold dashboard.
CRM integration-specific improvements
Zendesk
NICREQ-157: Resolved an issue that prevented tickets from being created in multimatch scenarios.
Phone system-specific improvements
RingCentral MVP
RCREQ-212: Added support for hanging up calls.
RCREQ-225: Resolved an issue that caused token information to be lost during the token refresh process, as well as an issue that caused subscriptions to be duplicated due to stale data.