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Cloud Connect Server (CCS) v5.2.0 release notes

Released 23 December, 2021

The latest updates for Cloud Connect Server (CCS).

Resources

Cloud Connect Server Requirements

Cloud Connect Server Integration Guide

Downloads

32-bit version: CCS5.2.0_x32.zip

64-bit version: CCS5.2.0_x64.zip

Important

The 64-bit version is for use with 3CX systems only. All other systems must use the 32-bit version, even those running 64-bit operating systems.

Certified phone systems

This release is certified for the following phone systems and operating systems:

  • 3CX: Windows Server 2016

  • Avaya AES: Windows Server 2016, Windows Server 2019

  • Cisco UCM: Windows Server 2016

This release is not certified for the following phone systems:

  • Avaya IP Office

General improvements

  • TF-13035: Security fixes.

Phone system specific improvements

Avaya AES

  • SUS-1410: Confirms compatibility with a Microsoft patch.

Avaya CCT-based integrations (includes AACC, ACCS, CS1K)

  • SUS-1380: Fixes an issue which caused errors to appear in the logs whenever a new call was initiated and the log level was set to 5 or higher.

  • SUS-1383: Fixes an issue which caused internal warm transfers to an agent extension to fail.