Tenfold Cloud v5.26.0 release notes
Released 26 April, 2024
NOTE: These release notes apply to the shared cloud environment. For Tenfold Cloud Connect (TCC) information, see Tenfold Cloud Connect (TCC) release notes.
General improvements
TFSUS-2288: Added ability to re-order Dispositions by dragging and dropping within the Feature configuration. This is available for both Dispositions and Modern Dispositions features.
TF-19426: Added regex handling for extensions including special characters
TFSUS-2324: Fixed an issue where in some instances, attempting to mass enable users in the Tenfold Dashboard would return an error.
TF-19423: Fixed an issue where in the Modern Dispositions feature configuration, the Team Name would not appear in the UI.
TF-19573: Added ability to control Ringer setting as an Admin. New feature option "Silence Ringer" added to Tenfold App Default Settings feature.
TF-17301: Fixed an issue in the Dashboard where the Parent Module Setting did not appear after enabling Automate Resource Creation feature.
CRM integration-specific improvements
Bullhorn
TF-19694: "Connect with Bullhorn" and "Change Production User" buttons removed from the Bullhorn configuration page in the Tenfold Dashboard CRM settings.
Salesforce
TFSUS-2308: Fixed an issue where Dispositions could fail to sync properly when logging calls in Salesforce as an Event
ServiceNow
TF-19745: Fixed an issue where user was not able to create Consumer or Consumer User record types from the App
TF-19726: Fixed an issue where if both Case and Incident fields are mapped, duplicate incident fields would appear and case fields would disappear
Zendesk
TF-16560: Fixed an issue where an incorrect feedback message could be displayed while removing a case.