Tenfold Cloud Connect (TCC) v5.18.0 release notes
Released 16 March, 2023
Phone system-specific improvements
Avaya AES
SUS-2031: Resolved an issue using Agent Login/Logout when connecting to Avaya AES HA Pair behind a Virtual IP
SUS-2019: Resolved an issue that caused agents to be unable to log in after a failover occurred
SUS-1791: Improved accuracy of login failure errors on Agent Login Screen
Cisco Finesse UCCE
SUS-2009: Resolved issue where Warm transfers to route point/queue would fail