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Tenfold UI v5.25.0 release notes

Released 09 November, 2023

For the latest release notes, see Tenfold UI release notes.

For Tenfold UI release notes 4.56 and earlier, see Tenfold UI Download Archive (v4.56.0 and earlier).

For instructions on updating, see Update Tenfold.

Desktop App

Salesforce Embedded UI (OpenCTI)

See Install the embedded UI for Salesforce OpenCTI

Microsoft Dynamics Embedded UI

See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)

  • Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

  • Version-controlled: https://app.tenfold.com/v5.25.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

See Install the Tenfold UI for ServiceNow OpenFrame

  • Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

  • Version-controlled: https://app.tenfold.com/v5.25.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

See Install the Tenfold Embedded Application for Zendesk

  • Latest Version: https://app.tenfold.com/zendesk.html

  • Version-controlled: https://app.tenfold.com/v5.25.0/zendesk.html

Chrome Extensions

Tenfold Full UI Chrome Extension

Click to Dial (CTD) Chrome Extension

General improvements

  • SUS-2285: Added ability to silence the ringer sound on incoming calls. This can be accomplished through the Tenfold App UI's Settings menu.

  • SUS-2248: Fixed an issue where the Automatically Logged Out message does not disappear. This message will now hide after a successful login or when entering a username in the login form.